Dec 15, 2010

Greys/Hardy Customer Service- Thumbs up

I contacted Ken over at Grey's because I was having some issues with my reel. They charge a $25 repair charge, which includes shipping. Had a little issue with the repair, but I am completely happy with the customer service I received. They did a great job taking care of me.
Three thumbs up!
I have two reels that take matching cassettes to cover more water situations.


The Average Joe Fisherman said...

Those are two things I am thankful for... lifetime warranties and companies that care.

The Average Joe Fisherman

dave lindsay said...

nice when you get a good result from a company like that

James O Durbin II said...

Just got my reel back two days ago actually.