I contacted Ken over at Grey's because I was having some issues with my reel. They charge a $25 repair charge, which includes shipping. Had a little issue with the repair, but I am completely happy with the customer service I received. They did a great job taking care of me.
Three thumbs up!
I have two reels that take matching cassettes to cover more water situations.
3 comments:
Those are two things I am thankful for... lifetime warranties and companies that care.
The Average Joe Fisherman
http://averagejoefisherman.blogspot.com/
nice when you get a good result from a company like that
Just got my reel back two days ago actually.
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